Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small decor takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our white-glove delivery service.
Do you offer a warranty on your home products?
Yes, all In Good furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home textiles?
We accept returns on unwashed rugs, pillows, and throws within 30 days of delivery. Items must be in their original packaging to qualify for a full refund.
Are your materials sustainably sourced?
Sustainability is at our core. We prioritize FSC-certified woods, organic cottons, and recycled metals to ensure our products are as good for the planet as they are for your home.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm and Klarna for larger home investments.